Executive Assistant
Calendaring, briefings, board pack drafting, inbox triage — fluent in BM & English.
- 92% inbox SLA
- 14h saved / wk
Digital Workforce Malaysia · Enterprise Edition
Hire AI Digital Staff Malaysia
that don't sleep, drift or resign.
A boardroom-grade Digital Workforce for Malaysian enterprises — compliance officers, financial analysts and executive assistants delivered as a service, governed end-to-end and integrated into your existing stack through the Tera Grid PaaS.
- 24/7 uptime SLA
- ISO-aligned audit logs
- RM billing, MY data residency
Compliance Officer
BNM, SC & PDPA monitoring with continuous audit trails.
Financial Analyst
Variance reports, forecasts, board decks — refreshed nightly.
Legal Reviewer
Contract redlines, clause libraries, NDA triage and risk scoring.
- 2,400+ contracts/mo
- 3-clause average flag rate
HR Specialist
Onboarding, policy Q&A, EPF/SOCSO admin.
Procurement Manager
RFP scoring, vendor diligence, three-way matching against POs and invoices, reconciled to your ERP overnight.
The Ledger
Traditional hiring vs. Digital Workforce
All figures in Malaysian Ringgit (RM), per role, per month. Sourced from JobStreet 2025 salary benchmarks and Hays Malaysia mid-market data.
| Cost Line | Traditional Hire | Digital Employee |
|---|---|---|
| Base salary | RM 8,500 | Bundled in your plan |
| EPF + SOCSO + EIS (~14%) | RM 1,190 | Not applicable |
| Annual leave + medical | RM 850 | Not applicable |
| Recruitment & training (amortised) | RM 700 | Not applicable |
| Workspace & equipment | RM 600 | Not applicable |
| Productive hours / month | ~160 hrs | 720 hrs (24/7) |
| Effective monthly cost | RM 11,840+ | Tailored to scope |
| Typical total cost of ownership | ~70–90% lower · request a proposal | |
Source figures from JobStreet 2025 and Hays Malaysia mid-market salary benchmarks. Digital Employee pricing is scoped per engagement — contact us for a written quote.
Service Integration
One dashboard. Every system you already run.
Each Digital Employee plugs into the Tera Grid platform — your single command centre for the Digital Workforce. From there, your staff connect to Microsoft 365, Google Workspace, your ERP (SAP, Oracle, AutoCount), CRM, ticketing, e-invoicing portal and bespoke internal services through secure, governed connectors and a unified API.
- Single pane of glass — assign roles, set KPIs, review every action in one Tera Grid console.
- Plug-and-play connectors — pre-built bridges for the systems Malaysian enterprises already run.
- Governed by design — every action signed, logged and reviewable for audit and regulator readiness.
Modeling
Business growth vs. Digital Employee deployment
Move the slider to see projected revenue uplift, hours reclaimed and cost displaced as you scale your Digital Workforce.
Digital Employees5
Annual revenue upliftRM 0
Hours reclaimed / yr0
Headcount cost displacedRM 0
Why Malaysia
Built for Malaysian enterprises
Digital Staff Malaysia is designed around how Malaysian businesses actually operate — LHDN e-invoicing, PDPA 2010, Ringgit pricing and bilingual teams.
LHDN e-Invoicing ready
Digital Employees reconcile e-invoice data flows and flag mismatches before filing deadlines — built around Malaysia's LHDN e-Invoicing requirements.
PDPA 2010 by design
Data is encrypted in transit and at rest, with granular access control, retention windows and export on demand. Malaysian data residency is available on request.
Ringgit pricing, local support
Billed in MYR with a Malaysian support team, plus HRDF-claimable training so your human team grows with your Digital Workforce.
Bilingual by default
Every Digital Employee works fluently in Bahasa Malaysia and English — from board packs to regulator correspondence — in the same workflow.
Industries
Digital Staff Malaysia by industry
One governed Digital Workforce, deployed across the sectors that power Malaysia — manufacturing, chain retail and large corporations first, then every back office that runs on spreadsheets and email.
Manufacturing
Digital Employees match supplier invoices to purchase orders, summarise production reports and triage RFQs for Malaysian factories — in BM and English, with audit trails your auditors can pull in minutes.
Chain Retail
For retail chains, Digital Employees reconcile store sales against LHDN e-invoices, flag slow-moving stock and draft weekly board summaries — across hundreds of outlets from one Tera Grid dashboard.
Large Corporations & MNCs
MNCs deploy Digital Employees for executive support, compliance monitoring and vendor diligence across regional teams — with per-market data residency respected from Singapore to Jakarta.
Financial Services
Back-office analysts that draft variance reports, refresh forecasts and compile board decks nightly — with BNM, Securities Commission and PDPA-aware governance built in.
Healthcare
Digital Employees handle appointment scheduling, patient follow-ups and clinic reporting while keeping records encrypted, access-controlled and exportable on demand.
Government & Public Sector
For agencies, Digital Employees automate service counters, document triage and reporting. Every action is recorded, so any question can be answered — a friendly counter clerk who never sleeps.
Frequently asked
Questions boards and procurement usually ask.
Answers tailored to Malaysian enterprise governance — Bank Negara, Securities Commission, Bursa, and PDPA 2010.
-
I.
What is a Digital Employee?
A Digital Employee is an autonomous AI worker that owns a defined role — compliance review, financial reporting, executive support, procurement diligence — with end-to-end audit trails. Each Digital Employee operates inside your Tera Grid dashboard and connects to the enterprise systems your organisation already runs.
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II.
How is this different from generic AI automation for SMEs in Malaysia?
Digital Staff is enterprise-grade by design. Every Digital Employee carries a defined role, KPIs, escalation paths and audit logging suitable for BNM, SC, PDPA and Bursa-listed governance environments. It is not a chatbot bolted onto a CRM — it is a governed Digital Workforce.
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III.
How does a Digital Employee compare in cost to traditional hiring?
A mid-level executive in Malaysia typically costs RM 11,000–13,000 per month all-in, once you include EPF, SOCSO, EIS, leave, medical, recruitment amortisation and workspace. Most enterprises see roughly 70–90% lower total cost of ownership per role with a Digital Employee, plus 24/7 uptime. Pricing is scoped per engagement — contact us for a written proposal tailored to your scale and integrations. Cost-line breakdown in The Ledger.
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IV.
Where is our enterprise data stored?
Malaysian data residency is available on request. Standard deployments use ASEAN-region cloud regions with PDPA 2010-aligned controls, encryption in transit and at rest, configurable retention windows, and granular role-based access control. Auditors can pull a full action log per Digital Employee.
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V.
How long does enterprise onboarding take?
A pilot Digital Employee is typically operating in production within 2–4 weeks, including security review, sandbox integration and a defined success metric. Full rollouts across multiple roles run 8–12 weeks depending on data sensitivity, integrations and approval cycles.
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VI.
How is this different from Robotic Process Automation (RPA)?
RPA scripts brittle UI flows. A Digital Employee reasons about goals, handles ambiguity, escalates exceptions, and writes its own audit summary. Where an RPA bot breaks on a UI change, a Digital Employee adapts to the new layout and flags the change for review by its human supervisor.
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VII.
What service levels and governance commitments are available?
Standard plans ship with 99.5% uptime. Enterprise plans support 99.9% uptime, named solutions partners, quarterly business reviews, and contractual penalties for SLA breach. ISO-aligned audit logs are available across all tiers.
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VIII.
Can Digital Employees work fluently in Bahasa Malaysia?
Yes. Every Digital Employee is bilingual — fluent in Bahasa Malaysia and English — and can operate seamlessly across both within the same workflow, including formal correspondence with regulators, vendors and government agencies.
Schedule a Briefing
Bring the Digital Workforce into your boardroom.
Tell us about your enterprise. A senior solutions partner will respond within one business day with a tailored Digital Staff blueprint, a Ringgit-denominated proposal and a proposed pilot scope.
Or email us directly: [email protected]